ancoraboutique is taking a short break
Reviews
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Grace on Nov 27, 2023
1 out of 5 starsI am still waiting for my refund which I haven’t gotten. I was disappointed as I never received the item till now
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Juliette murphy on Sep 21, 2022
1 out of 5 starsThe item never arrived . I needed it for a wedding three weeks ago. I stipulated this on the order which was made four weeks earlier . . I have asked for a refund and the seller won't reply to me now. DO NOT BUY FROM HER!
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Harriet on Jun 5, 2022
1 out of 5 starsTerrible do not buy. The item recieved was nothing like the item advertised, was poor quality, did not match the description, and did not meet my expectations. It was poorly glued, on a hair clip not on a band as shown, and the "bow" barely resembled a bow and did not at all resemble the photo advertised. In general the item recieved looks like someone had tried to make a cheap copy of the photo advertised. The veil was also misshaped and hastily fixed to the hair clip. It was simply unwearable for the wedding I bought it for. The sellor refused to give me a refund so I contacted my credit card company showing them photos of the item received against the item advertised, they agreed this was a scam and poor quality item so refunded me, unfortunately I still lost €17 on the shipping. Do not waste your money - buy elsewhere.
Elle responded on Jun 5, 2022
I am appalled at this treatment. Fascinator is first of all not glued but sewn. Secondly Veil pictured is just creased (which happens during shipping) and needs a little steam to re-form properly. Anyone with an ounce of experience wearing fascinators knows this. Veil for one isn't even fixed to hair clip but it shows a lot about your joke of a "review". Materials used are finest quality on the global market. Even from your photo you submitted everyone can see the quality. Please never ever return to my shop !!! All future purchases from you will be cancelled ! Elle
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Noreen on Jan 10, 2023
5 out of 5 starsAbsolutely beautiful workmanship. Great communication from seller. Only tips: color is a little more brown than the picture shows, and ask for the elastic band for attaching. The headband is too loose.
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Misty on Apr 21, 2022
4 out of 5 starsI was very nice! Looks great! It took well over a month from when I ordered it. But it shipped quickly after it was made. The bow isn’t attached real well but that is a quick fix. I don’t know if it’s that way so maybe you can choose which side you want the bow to sit but there wasn’t any explanation of that and that’s just my guess. Just make sure you don’t need it quickly.
Elle responded on Apr 25, 2022
I'm glad you like it :) Reason for long delivery may be the fact you chose the standard free eco shipping and you live on the opposite part of the planet ;) Also if you in the future need it faster just message me and I'll make your order a priority. Regards Elle
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Nilli on Mar 20, 2022
5 out of 5 starsThe Fascinator was beautifully made. When I needed it to arrive faster to wear it at a wedding the seller helped me with priority order and express postage! Thanks again.
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